‘Maya’ to provide all necessary info to tourists

Kerala Tourism launches 24x7 WhatsApp chatbot

Published - March 23, 2022 09:10 pm IST - THIRUVANANTHAPURAM

Kerala Tourism on Wednesday launched its 24x7 WhatsApp chatbot ‘Maya’ to enable tourists to access all information and updates about the tourism ecosystem in the State.

Visitors can get the information by sending a ‘Hi’ to the WhatsApp number 75105 12345 or by scanning the QR code to access the service. Billed as the first such service in the country, Maya shares all information on destinations, experiences, stay, travel and a whole lot of details that will keep them updated about the places they travel through or stay in the State.

Maya also tells tourists about experience-oriented locations, never-miss spots, historical places, ecotourism, arts and culture hubs, festivals, local food, visa information, COVID-19 protocol and weather updates, besides providing links to the official Kerala Tourism social media pages. Users can scroll through the menu and decide on which options to explore further.

For hassle-free travel

Launching the dedicated WhatsApp interactive service at a function here, Tourism Minister P.A. Mohamed Riyas said Maya would serve as a virtual travel assistant for tourists to get complete information for a hassle-free travel experience in the State. “The chatbot service, which uses the potential of the technology for tourism development, will help attract more tourists to Kerala,” the Minister said.

Tourism Director V.R. Krishna Teja said it was the responsibility of the tourism administration to ensure that tourists could easily access all information on a virtual platform regarding the place they were in or planning to visit. Maya was the outcome of the timely intervention of the Tourism department to achieve this goal.

V.K. Prasanth, MLA, presided over the function.

0 / 0
Sign in to unlock member-only benefits!
  • Access 10 free stories every month
  • Save stories to read later
  • Access to comment on every story
  • Sign-up/manage your newsletter subscriptions with a single click
  • Get notified by email for early access to discounts & offers on our products
Sign in

Comments

Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.