Uber Technologies Inc. on Wednesday added a panic button and tracking features to its taxi hailing app in India after the U.S.-based company was banned in New Delhi last year in the wake of rape allegations against one of its drivers.
Uber’s India app now has a “send status” feature to enable passengers to share ride details with their contacts in real time. The app also has an “SOS” button to call the local police directly.
A spokesman said the functions were the first market-specific safety features launched by Uber. The company planned to launch safety features in other countries soon.
“Safety concerns tend to be unique for each local market. We recognised the demand for these features in India,” the spokesman said. Uber was banned in New Delhi in December following the rape allegations and the authorities issued rules that required all taxis to be equipped with a physical panic button.
However, Uber resumed operations in January and has since said it has stepped up background checks on all its drivers. The app is available in several cities.
Uber is fighting bans in France, Spain and South Korea for alleged violations, including using unlicensed drivers. It has also had to contend with rape allegations against drivers in Chicago and Boston.
Uber rape case
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