Public Works Department (PWD) launched its ‘PWD Swachh Delhi’ app on Sunday for keeping the 1260 km-long roads, street lights, schools, hospitals and housing societies clean. The new mobile application will enable people to register their complaints with pictures of potholes on roads, broken street lights, dilapidated buildings and other civic issues.
On November 16, Chief Minister Arvind Kejriwal launched the ‘Swachh Delhi’ app enabling the residents to point out garbage strewn on streets and announced ‘Swachh Delhi Abhiyan’ from November 22 to 30.
“As soon as a picture is sent through the app, it will be treated as a complaint and automatically will be forwarded to the concerned area officials. They will have to take action within seven days,” a PWD official said giving details. In case an official fails to comply, the complaint will be sent, automatically, to senior authorities.
Around 1260 km roads of Delhi are with the PWD since 2012 and the agency has the responsibility of maintaining some government hospitals, schools and group housing societies. Elaborating on the app’s functions, the official said that complainants will not be required to mention their location of the spot because it will be identified through Google maps. “After fixing the complaint, concerned officers will send the pictures of repaired roads on the app so that complainant will get to know about his/her complaint status,” the official said.
