Global hardware and software solutions major IBM on Tuesday decided to concentrate not just on software solutions but on the whole eco-system of customers' demand to offer better delivery of services.
As firms and customers across the globe get more inter-connected and instrumented, the IT giant feels there is an inflection point in almost every industry to embark on next generation processes which offer more real-time business solutions. “At a time when the industry faces constraints and firms are unable to spend half the money in IT and face awful pressure from different quarters, delivering innovative services across complex business infrastructure is a big challenge,” IBM Senior Vice-President (middleware and software) Robert LeBlanc said.
Three-day summit
Mr. LeBlanc was delivering the keynote address at the IBM software executive summit that got under way here on Tuesday. The three-day summit is being attended by over 20 senior executives of the company from across the globe, staff working in various verticals and clients from various parts of the country.
Explaining the magnitude of present day IT operations, Mr. LeBlanc said explosion of information, as seen in the deployment of 30 billion RFID (Radio Frequency Identification) tags, over a trillion connected objects and 15 petabytes of information generated daily, was driving growth in several industry verticals while the cost of maintenance of the IT infrastructure was equally high. For instance, operating a car in the present day involved 45 plus interconnected systems and 20 plus stakeholders each with different agenda.
“Given the volume of digital data and variety of information coupled with demand from customers to lower costs, velocity in decision making assumes significance. IT will become a hindrance if we don't analyse and transform,” he said.
IBM had, therefore, focussed on integration of hardware and software for optimised systems enhancing effectiveness of services by 73 per cent and lowering costs by 38 per cent.
The company was evolving a core engine to cover ten priority areas including energy, automobile, insurance and health.
IBM Software Group India Director Pradeep Nair said the company was evolving solutions for some large public sector banks and oil companies besides working out solutions for the Central Government for combating fraud, money laundering and tax evasion in the financial system.
