WhatsApp resumes service after facing outage for over an hour

The Meta-owned instant messaging platform faced a major global outage preventing users from sending or receiving text and video messages

October 25, 2022 01:31 pm | Updated 08:59 pm IST

A woman in Bengaluru checks WhatsApp settings on October 25, 2022, after the application was hit by a global outage.

A woman in Bengaluru checks WhatsApp settings on October 25, 2022, after the application was hit by a global outage. | Photo Credit: AFP

WhatsApp, on Tuesday, faced problems with thousands of users complaining of outages on Twitter. Meta, which owns the popular messaging app, said it has fixed the glitch, and that the service was back.

The resumption of service was confirmed by users.

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WhatsApp Web, the app’s web version, used by many on their desktops and laptops, was also hit by the outage.

When the outage was reported, Meta said it was trying to fix the problem. “We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible.”

Meta did not say what led to the outage.

The outage had also been reported by Downdetector, a website that tracks real-time technology-related outages. Some twenty-eight thousand outage reports had been filed on the tracker. 

This was WhatsApp’s first major outage since the October 5 snag that took down WhatsApp, Instagram and Facebook, affecting millions of users for several hours before services were restored.

The instant messaging platform is relied upon by individuals as well as businesses to share information. 

#Whatsappdown was trending on Twitter, and many users took to the microblogging platform to share funny memes on the issue.

WhatsApp currently has over 350 million monthly active users in India. The platform had earlier this year rolled out features to help businesses connect with users in the country.

(With PTI inputs)

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