YouTube, Snapchat down due to eastern US congestion

Google says it has identified the root cause and resolved the issue

June 03, 2019 08:54 am | Updated 08:56 am IST

During the outage, many users took to Twitter to complain about it under the hashtag #YouTubeDOWN

During the outage, many users took to Twitter to complain about it under the hashtag #YouTubeDOWN

Alphabet Inc's Google said on Sunday it had resolved the network congestion in the eastern United States that affected services in Google Cloud, G Suite and YouTube.

Google said it would conduct an investigation of the outage and make appropriate improvements to the company's systems to prevent or minimize future recurrence.

Earlier on Sunday, Google said it was experiencing high levels of congestion , adding that the incident began at 3:25 p.m. EDT.

Google said it had identified the root cause, but did not elaborate.

Snapchat, which also experienced outages, said it was aware of the issue. DownDetector.com – an outage tracking website – showed that the number of Snapchat-related complaints had peaked at more than 48,000 before falling to about 1,800 as of 9 p.m. EDT on Sunday.

Snapchat's parent company, Snap Inc, said in its annual report it used Google Cloud, but neither company responded to questions about whether the Snapchat outage was linked to the Google Cloud issues.

During the outage, many users took to Twitter to complain about it under the hashtag #YouTubeDOWN.

“When Snapchat and YouTube are both down and you don't know where to go next #YouTubeDOWN #snapchatdown,” a user going by the name Jasmine tweeted.

0 / 0
Sign in to unlock member-only benefits!
  • Access 10 free stories every month
  • Save stories to read later
  • Access to comment on every story
  • Sign-up/manage your newsletter subscriptions with a single click
  • Get notified by email for early access to discounts & offers on our products
Sign in

Comments

Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.