MP Bhagwant Khuba reprimanded Bharat Sanchar Nigam Limited officials for lethargy in providing service and delay in implementing works, at a meeting of the Telecom Advisory committee in Bidar on Wednesday.
He pointed out that the pace of works was slow and the quality of reception was very low. “Officers have not repaired broken cables even after 12 years. You waste two years in calling for tenders. You have not completed laying of cables under the rail sleepers. Such a callous attitude is unacceptable,” he said.
BSNL has good infrastructure and offers far better employee benefits compared to private operators. But why is it not performing better than others?, he asked.
He asked officials to pick up speed and work in coordination with the district administration and Central government departments. He warned officials of action if they did not offer quality services to customers.
Member Sangamesh Nasigar complained of low network connectivity and call drop problems in many areas in the district. He said there was virtually no connectivity in several border villages. “I have complained to senior officials several times, but they don’t seem concerned,” he alleged.
Telecom district manager and TAC member secretary M.K Vagger said they had sought permission from the head office to erect more mobile towers in Bidar city and other towns.
