Air travellers will be able to cancel or amend a ticket within 24 hours of making a reservation without incurring any penalty, according to the passenger charter released by the government.
In case of delays of up to two hours, passengers are entitled to free meals. If a flight is delayed for more than six hours and a passenger has been informed about it more than 24 hours before the scheduled departure, then the airline will have to arrange an alternate flight within a period of six hours or provide a full refund.
Passengers will be entitled to a free hotel accommodation if there is a delay of more than 24 hours.
A passenger will also have to be offered a free stay if a delay of more than six hours occurs between 8 p.m. and 3 a.m.
If a passenger cancels a ticket, the airline will have to refund all taxes.
