Telecom services slowly being restored in Kashmir Valley

Updated - November 17, 2021 11:06 am IST - New Delhi

A view of the flood affected areas of Rajouri district in Jammu on Tuesday.

A view of the flood affected areas of Rajouri district in Jammu on Tuesday.

Telecom services in the flood-hit Kashmir valley are slowly being restored with operators resuming network connectivity in various parts of the region.

Around 58 base transceiver stations (BTS) or mobile towers of BSNL and Aircel are functioning now along with 10 landline exchanges of the State-run operator.

Vodafone has also been able to restore connectivity in some parts of Jammu and Kashmir, especially in Srinagar, Anantnag, Qazigund, Mattan, Avantipura and Ashumukam.

Vodafone said extra talk-time credit is being provided to ensure low balance doesn’t prevent them from getting connected with their near and dear ones.

Bharti Airtel said it has also restored some of its sites.

The telecom operators have roaming arrangements with each other so customers of all are getting connectivity.

Bharti Airtel in a filing to BSE said its network has been down in some parts of Jammu and Kashmir as a result of the unprecedented flooding there, company’s teams have been able to manage to revive several parts of the network there.

The company is constantly monitoring the situation and is working with the authorities to normalise the services in the affected areas at the earliest possible.

The company believe that this temporary disruption will not cause any material loss in revenues or to its assets.

A BSNL official told PTI that it has extended broadband facility to Srinagar airport and also set up three PCOs at the airport where people can make free calls.

The official said that on Wednesday the company will try to restore 45-50 more base transceiver stations (BTS).

Taking stock of the situation, BSNL Chairman and Managing Director A.N. Rai has said that all out efforts are being made on war footing for restoration of BSNL telecom network.

He said no effort is being spared for restoration of BSNL network by bringing satellite-based services (DSPT) by diverting resources from other circles of BSNL.

“10 VSATs have been airlifted to Srinagar from Bangalore yesterday night. In Poonch district, efforts are underway to restore telecom services with the help of V SAT,” Mr. Rai said.

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