A a 40-year-old engineering professor from Koparkhairane who was trying to get in touch with an e-commerce website to know the status of her undelivered products, was swindled of ₹49,000 by a fake customer executive.
The complainant had purchased a sewing machine and a facial hair remover from TEE KART. On November 26, she found the number 6207418931 from grahaksuraksha.com , while searching for a customer care number for TEE KART on google.
Credit card fraud
“She called the number to inquire about her undelivered sewing machine, to which the person who introduced himself as the customer care executive, told her that the order had been canceled. She asked about the refund and the executive asked her for the mode of payment. She told him that she had paid through an ICICI credit card,” a police officer from Koparkhairane said.
The customer care executive then told her that the amount cannot be transferred to a credit card and they would need details of her debit card for refund.
“She said that she has a saving account with Kotak Mahindra Bank and gave him the debit card details. The ‘executive’ then told her to share the OTP that she received on her mobile number, which she did and the next day she received messages of money transfer from her account to an Axis Bank account in West Bengal in five parts,” the officer said. She then called up the bank and blocked her account and approached the cyber cell. In the inquiry, it was found that the accused transferred the amount through phone banking.
A case was registered with Koparkhairane police on Thursday, after which the police has sought the account details to which the money was transferred from Axis Bank. “We have also sought details of the number of the fake customer executive. The e-commerce website TEE KART has mentioned the fraud happening on their name on their site, which the complainant did not see,” the officer said.
