Passenger onboard Mumbai-Bengaluru flight stuck in lavatory for about an hour 

The passenger onboard a SpiceJet flight operating from Mumbai to Bengaluru was stuck in the lavatory due to a malfunction of the door lock.

Updated - January 17, 2024 08:41 pm IST

Published - January 17, 2024 11:50 am IST - Bengaluru

Image for representation only

Image for representation only | Photo Credit: REUTERS

A passenger onboard a SpiceJet flight operating from Mumbai to Bengaluru on January 16 was stuck in the lavatory of the aircraft for about an hour due to a malfunction of the door lock.

The incident occured on flight SG 286 which took off from Mumbai at 1.58 a.m. and landed at 3.35 a.m. Flight SG 286 was scheduled to depart at 10.55 p.m. on January 15 and scheduled to land at the Kempegowda International Airport (KIA) at 12.20 a.m. on January 16. But the flight was delayed.

“On 16 January, a passenger unfortunately got stuck inside the lavatory for about an hour on SpiceJet flight operating from Mumbai to Bengaluru, while the aircraft was airborne due to a malfunction in the door lock,” said a SpiceJet spokesperson.

SpiceJet said that during the entire journey the crew was in touch with the passenger trapped in the lavatory. “Throughout the journey, our crew provided assistance and guidance to the passenger.”

Upon arrival, an engineer opened the lavatory door, and the passenger received immediate medical support. “SpiceJet regrets and apologises for the inconvenience caused to the passenger,” the airline spokesperson added.

“The passenger is being provided a full refund,” the airline said.

An official said the Directorate General of Civil Aviation (DGCA) is looking into the incident.

(with inputs from PTI)

0 / 0
Sign in to unlock member-only benefits!
  • Access 10 free stories every month
  • Save stories to read later
  • Access to comment on every story
  • Sign-up/manage your newsletter subscriptions with a single click
  • Get notified by email for early access to discounts & offers on our products
Sign in

Comments

Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.