With reference to the news item published in ‘On The Move’ column (Dt.15/09/15) about “the last minute change of Platform for Duronto Express and the absence of coach indication boards on platform nos. 6 and 7 causing inconvenience to passengers, M. Yelvender Yadav, Senior Divisional Commercial Manager of Waltair Division clarifies: On September 13, 2015, train no.18309 Sambalpur – Nanded Express arrived at 7.05 hours on platform no.6. There is bunching of important coaching services in the peak-evening hours and the 22871 Bhubaneswar-Tirupati Express, after starting from platform no.3, stopped due to the pulling of the ‘alarm chain’ by the passengers, resulting in detention of the next following train no.18309 on platform no.6.
Under these circumstances, the empty rake of Duronto Express No.22203 waiting for its placement had to be admitted on platform no.8 with due advance announcement from 7.40 hours and continuous announcements were made thereafter.
Change of platforms during such circumstances is unavoidable and frequent announcements are made for information of the travelling public.