Two more escalators and two lifts will soon be in place in the A-1 grade Visakhapatnam railway station. The station will also be WiFi-enabled, Divisional Railway Manager Chandralekha Mukherjee has said.
On complaints of non-functioning of the existing two escalators, she attributed it to children playing with the red (stop) button and the escalators remaining in locked position.
She appealed to the public not to allow their children to play with the red button. Reacting to the suggestion that a porter be stationed near the escalator, Ms. Mukherjee said there were employees to oversee the functioning of the escalator but they could not be expected to keep a watch round the clock.
Ms. Mukherjee said that inspection was already done for doubling of the Visakhapatnam – Kirandul line. The Passenger Facilitation Fortnight, conducted by the Railways, concluded on Tuesday.
Recalling her interaction with passengers during her travel during the last two weeks at a media conference here, Ms. Mukherjee said that passengers were facing problems due to overcrowding in the ‘unreserved’ coaches.
“General sitting coaches would be added to the extent possible,” she said.
There were also complaints about food going out of stock at the railway canteens at stations and eunuchs forcing passengers to give them money, the DRM said, and added that action would be initiated to prevent harassment of passengers.
Additional DRM Madan Lal Meena and Senior Divisional Commercial Manager M. Yelvender Yadav were present.