Freshdesk Inc., a cloud-based customer engagement company, has gone in for a metamorphosis. It is renaming itself as Freshworks Inc. and also refurbishing its logo.
“We are creating a new brand that will allow us to tell our multi-product story better,” said Girish Mathrubhootham, CEO and founder.
“It is being re-branded after six years of the launch to bring together its growing suite of business software to help companies better engage and communicate with their customers and employees,” he added. Freshwork suite of products offerings include Freshdesk (a multi-channel customer support help desk) and Freshservice (a cloud-based service desk and IT service management solution).