Cub customers can use their voice to login

Customers have to register one time with their voice, which will be validated on various parameters

April 12, 2023 07:07 pm | Updated 07:07 pm IST - Chennai

N. Kamakodi (centre) , MD and CEO, City Union Bank with  Rengarajan (left), Senior Domain Expert, IDRBT and S. Sudhakar, ITS, Deputy Director General, DOT at the launch of voice  biometric authentication in CUB All-in-One App, in Chennai on Wednesday.

N. Kamakodi (centre) , MD and CEO, City Union Bank with Rengarajan (left), Senior Domain Expert, IDRBT and S. Sudhakar, ITS, Deputy Director General, DOT at the launch of voice biometric authentication in CUB All-in-One App, in Chennai on Wednesday. | Photo Credit: BIJOY GHOSH

City Union Bank Ltd., (CUB) in association with Kaizen Secure Voiz Pvt. Ltd., has rolled out voice biometric authentication for logging into its mobile banking application.

“We are the first bank in the country to introduce voice biometric authentication for our customers,” said N. Kamakodi, MD & CEO after the roll-out. Voice biometric will be one more option for customers to login along with user id, PIN, face id and fingerprint authentication, he said. Asserting that this new technology will protect the bank customers from fraudsters, he said recorded voice and mimicked voice will be rejected. “Shortly, voice biometric will be extended for net banking users, which is under beta,” he added.

Initially, customers can use voice biometric for login purpose alone, he said. Customers have to register one time with their voice, which will be validated on various parameters. Later, they can login using their voice. “Your voice is your password”, he said.

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