Online marketplace Snapdeal and supply chain company Gojavas have joined hands to provide a new experience to online shoppers.
The new partnership, an industry first service for customers — 90 minutes reverse pick-ups —will help customers replace or return items within 90 minutes of intimation.
The facility is available in 15 cities, and will enable hassle-free returns as well as refunds.
Ashish Chitravanshi, Vice-President Operations, Snapdeal, said, “The 90-minute reverse pick-up facility is a continuing collaborative effort to design insightful logistics solutions that strengthen our supply chain infrastructure. Our association helps us create unique offerings based on Snapdeal’s insights into customers’ everyday shopping needs and Gojavas’ understanding of logistics and delivery challenges with the ultimate focus on delivering customer delight.”
