The recent move to the government of Andhra Pradesh to have an online service provider to issue the encumbrance certificate by the registrar’s office is causing hardship. Before this new system was introduced, the charges levied by the department were ₹20 for issuing an EC for 30 years. Now, after introducing the online service and the “MeeSeva” service (which in Telugu means, ‘At your service’), especially in Andhra Pradesh, one has to pay a fee of ₹250 per EC as “search fee” for the same period (30 years). Before the introduction of the online system, one could get an EC within a span of four to five hours from the date of application.
Now, with the online system, one has to wait for over a month, and often with “irregular and incomplete information”.
The registrars concerned come up with excuses such as “online defect” and how it is not in their hands to trace the defect. This is causing immense hardship. For example, a student applying for an educational loan has to run from pillar to post to get his or her EC. It also comes in their way of applying for a visa too as precious time is lost.
The government only seems to be encouraging red tapism.
The officials concerned should continue with the old manual system.
S.S.V. Ramana Murty,
Kakinada, Andhra Pradesh
