Fuel outlet employees face demonetisation heat

The flow of motorists demanding change has left them exhausted

November 22, 2016 12:00 am | Updated December 02, 2016 05:00 pm IST - CHENNAI:

MOUNTING PRESSURE:Many customers are flocking to petrol pumps seeking change for Rs. 2,000 notes. —Photo: R. Ragu

MOUNTING PRESSURE:Many customers are flocking to petrol pumps seeking change for Rs. 2,000 notes. —Photo: R. Ragu

Like bank employees, fuel outlet attendants too have had a harrowing time these past few days since people come to them with notes of large denominations. Many of them said their patience was exhausted talking to customers who were often rude in their demand for change.

“Most of the middle class customers have exhausted their Rs. 500 and Rs. 1,000 notes and are bringing in Rs. 2,000 notes. If they tank up for Rs. 1,000, we are forced to give them Rs. 1,000 in change and that would mean ten notes of Rs. 100, which is just not possible,” said a fuel pump attendant.

Fuel outlet managers said they were not getting enough change from banks though they knew their sales volume was high.

“We easily require around Rs. 30,000 in notes of Rs. 100 a day. But we get notes for only Rs. 5,000-Rs. 6,000 and that too from other customers. Some people wait for a few minutes so that we can get Rs. 100 notes when others pay. But some others just refuse to wait and they also don’t tell us they have only notes of higher denominations. We cannot take back the petrol just because we don’t have change,” said an outlet manager.

Added to this is the recent announcement that cash can be withdrawn using electronic data capturing machines.

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