Over 79 percent of residents in the city look forward to improvement in infrastructure and civic facilities in the next five years, a recent survey has said. However, just 55.8 percent of the residents voiced their willingness to spend time on improving the quality of civic life.
The survey was conducted by TNS for Janaagraha Centre for Citizenship and Democracy across 21 cities and perceptions of over 20,000 residents on civic issues were recorded.
Chennai was the worst in terms of access to tap water supply to households with only 38.8 per cent receiving water through taps at homes. Other metros had over 70 percent of residents with tap water supply. However, it may be noted that the city has been reeling under a severe water crisis for over a year and a portion of water supply has been diverted through tankers and hand pumps.
While 33.7 per cent of people get water through handpumps, 23.2 per cent of the residents source water from public taps. In the other three metros, supply through handpumps is limited. More residents in Chennai are using Metrowater for drinking compared to other metros.
A total of 80 per cent of the respondents in Chennai said the roads were good. Only 68.3 percent in Ahmedabad said their roads were good.
Nearly 9.8 percent of residents in Chennai were extremely satisfied with the police system and 0.2 percent was dissatisfied. Just 4.7 percent of Mumbai residents were happy with the system while 0.7 percent was not.
