Bringing voices back to phones

Talko, a new application sends the equivalent of text messages in the form of a spoken word

September 24, 2014 06:34 pm | Updated 06:34 pm IST

Ray Ozzie, of the new startup Talko.

Ray Ozzie, of the new startup Talko.

Long-time technology guru Ray Ozzie wants to bring back the emotions of the human voice to phones.

“When you see nothing but words and numbers, it becomes very mechanical and very transactional,” Ozzie said in an interview. “But when you hear the sound of someone’s voice, it really brings it much closer to home.”

Ozzie, 58, Microsoft’s former chief software architect, hopes to orchestrate voice’s comeback through Talko, a mobile application being released Tuesday for the iPhone. A version for Android phones is expected in a few months.

Talko sends the equivalent of text messages in the form of a spoken word. Talko users can record a voice message and send it over the Internet to anyone else with the app. Recipients listen to the recording when it’s convenient, rather than being interrupted by a traditional phone call.

All messages will be stored for 10 days, though users can buy a subscription expected to be $5 to $9 per month to permanently store messages. For the first few months, Talko will store all voice recordings for free.

Users can choose to make their recordings available to more than one person, a feature that Ozzie believes will make Talko ideal for employees working in the same department of a company.

The five DigitalGlobe workers who installed the app in July as part of Talko’s testing didn’t use it much initially, partly because they were so accustomed to texting and emailing each other or trying to schedule a conference call when they needed to talk, said Ed Locher, DigitalGlobe’s senior vice president of corporate marketing.

But Talko turned out to be valuable in the five days leading up to the launch of a DigitalGlobe satellite last month, Locher said. “It reminded me of a walkie talkie,” he said. “It was much faster than texting or trying to set up a conference call.”

Ozzie isn’t under the delusion that voice messages are going to supplant popular communications apps such as WhatsApp, Snapchat and Tango, which combine texts and photo sharing. Talko also accommodates texts and photos to supplement the voice recordings.

The 11–employee startup behind Talko is funded by Ozzie’s personal fortune and investments from venture capital firms Andreessen Horowitz and Greylock Partners. Lotus funder Mitch Kapor also is backing Talko.

Although Talko is focusing on the business market, Ozzie said he hopes employees will have such a positive experience that they will encourage their family members and friends to install the app, too.

“I really do believe it will spread by word of mouth,” Ozzie said.

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