Hotel Housekeeping course, conducted by The Taj Group of Hotels in association with Don Bosco, for students from economically backward families is scripting success

Behind the efficiency and propriety of hospitality industry lies hardcore training of the staff. Hospitality does not begin and end with just a pleasant greeting, a welcome bow and a charming smile. It extends to good organisation and competence.

Social responsibility

Imparting the training is an all India initiative, as part of corporate Social Responsibility, between the Taj Group of Hotels, Don Bosco and the ministry of Rural Affairs, Government of India. The aim is to provide technical training to youths, both boys and girls from BPL(Below Poverty Line) families and from rural areas.

The course is divided into three months of theoretical training which is given at the Don Bosco Sneha Bhavan institute in Palluruthy and the latter part is on the job training. The passing-out ceremony of the first batch of ‘Hotels Housekeeping' course for students of Bosco Academy for Skills and Employment was held recently at Vivanta by Taj Malabar. All the 34 members were placed in the industry with 100 per cent placements.

The training in Hospitality Management, namely, Hotel Housekeeping is the first programme to be offered under this scheme by the Don Bosco in association with Taj Group of Hotels as Knowledge and Training Partner.

By following the trend of recruitment by the organised and unorganized sectors as well as the manufacturing industry, the recruitment paradigm has shifted from conventional graduates to students who have the right mix of attitudes, soft skills, grooming and the required technical skills to start their career. To meet this changing demand for skills successfully this programme aims for skill development of youth in the service sector.

The course that started with the training in housekeeping, will move on to food and beverages service. This course is offered absolutely free for rural below poverty line candidates.

The students are mainly sourced through various NGOs and other associations; they are interviewed and selected for the course. During the course, the students are taken through soft skills, grooming, Communication lessons, personality development, hospitality theory and practical classes for the first three months.

Various executives from the hotels of Taj Group in Kerala are actively involved in the training of these students. On successful completion of the three months training, the students undergo on the job training for three months in the various hotels of the Taj Group in Kerala.

At the end of the six months, the students are ready to be absorbed by the industry in front line positions.