Tata Consultancy Services (TCS), on Wednesday, said it had bagged a six-year contract from the Department of Posts (DoP) worth over Rs.1,100 crore.
The end-to-end IT modernisation programme will equip India Post with modern technologies and systems to enable it to provide services to customers in an effective manner, Tata Consultancy Services said in a statement.
The scope of the project, dubbed India Post 2012, includes developing and supporting mail, finance and accounts, HR, and customer interaction management solutions for all channels, including Rural ICT platform.
Data migration
Under the deal, Tata Consultancy Services will also manage data migration, infrastructure, service level agreement (SLA), call centre and centralised 24x7 service desk operation for DoP, it said.
