The Reserve Bank on Thursday launched an online system to track applications to help the public.
“Applications made to the various departments of the Reserve Bank of India (RBI) can now be tracked online through the application tracking system (ATS). The Reserve Bank launched the ATS on its website for convenience of the public,” RBI said in a release.
The tracking system, however, RBI said, cannot be used for tracking complaints made under the Banking Ombudsman Scheme or any other complaints.
“Through this facility, the applicant can then submit an online application, attach related documents, view it and track its movement,” it added.
For tracking the applications made, the applicants will have to register on the RBI website and the system will generate a first time login and password and send it to the applicant through e-mail.