CBSE to offer helpline to handle exam stress

The Central Board of Secondary Education will be providing psychological counselling services to students at the time of preparation as well as during the examinations to overcome exam related stress. Students can avail the services between February 1 and April 13.


CBSE said its annual counselling is an outreach programme which caters to the heterogeneous students’ population and vast geographical network of schools. It will offer tele-counselling by Principals and trained counsellors from within CBSE affiliated schools located in and outside India.

“This year 91 Principals, trained Counsellors from CBSE affiliated government and private schools, few Psychologists and Special Educators will participate in tele-counselling and address exam related psychological problems of the students. 71 of them are available in India while 20 are located abroad,” said the CBSE in a statement.

Students can dial a centralized toll-free number 1800 11 8004 to reach the helpline and will be greeted by an operator. Students will be connected to the principals or counsellors in case of exam related anxiety or stress in the next stage. The helpline will be operational from 08 a.m to 10 p.m.


Differently Abled students can also avail the services as special educators will also be available to take care of issues of differently abled students.

To help deal with examination anxiety, experts from the CBSE will answer queries of students through weekly question-answer columns to be published in national newspapers. Students can also mail their queries to

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Printable version | Jul 24, 2021 1:41:30 AM |

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