Infrastructural issues have once again pushed Chennai airport to the list of worst airports in Asia in a survey conducted by a website.
This is the third year in a row that the city’s facility has appeared on the list of “Worst airports of Asia”, in the online survey conducted by the travel website The Guide to Sleeping in Airports.
The only solace is in the fact that from the fourth worst spot last year, the airport has advanced to the tenth worst this year.
In 2012, along with Chennai, New Delhi, Mumbai and Kolkata too had been rated poorly. But this year, no other airport from India has featured on this list.
In fact, the Indira Gandhi International Airport in New Delhi has been ranked as one of the best in Asia this year. Singapore’s Changi International Airport tops the list for the 18 year in a row.
As part of the survey, the website asked travellers to vote on four categories: comfort, convenience, cleanliness and customer service. A traveller in his review of Chennai airport said: “The gallery was cold and the chairs designed specifically with metal separators so you couldn’t lie across.”
The survey’s results criticised the airport for lack of cleanliness, long queues and lack of comfortable seating.
D. Sudhakar Reddy of Air Passengers Association of India said, “Even after the Civil Aviation Minister’s visit to the airport and his subsequent suggestions, one can hardly see any difference in the amenities. A lot has to be done to change the pathetic state of the airport.”