More about the company
The main peculiarities of the service are comfort, economy, speed, and safety.
Comfort. The driver picks you up at your current place and lifts up to the specified location. You don’t have to waste time searching for an ordered bike or car or walking to work or home from a taxi.
Cost-effectiveness. The company provides affordable plans for services that you can make yourself familiar with in the taxi app. There are no hidden transactions and, moreover, you can pay less with the help of Rapido coupons or deals.
Speed. Thanks to professional Rapido drivers, you can avoid traffic jams and get to the necessary location in time even during the rush hour.
Safety. Each vehicle is insured and regularly disinfected. In addition to this, the passenger is always provided with a solid helmet for a ride. Besides, before getting the job, drivers go through complex verification and training and get monitored during their work. When ordering a taxi, users view detailed information about the bike or car driver and can share their trip status with their loved ones through the app after placing an order.
There is also an SOS button for emergency cases, meanwhile, women’s phone numbers are hidden in terms of privacy protection to avoid various potential issues. In case a ride takes place between 10 pm and 6 am, a customer support employee always calls after the ride to find out if everything is fine.
Besides, you can pay for a ride with PayTM, UPI, Rapido Wallet, or cash for better comfort and greater security.