Officials of the Consumer Protection Department recently conducted raids on private hospitals, run by doctors, in Tirunelveli district on complaints that they were selling medicines without proper licence, above the maximum retail price and issuing bills without mentioning the manufacturing date, batch number, expiry date and the MRP.
According to an official, a case had been registered against a doctor in whose hospital drugs were sold to patients after removing the package/cover of drugs carrying MRP, manufacturers' name, date of expiry etc. Action had been initiated against three doctors on similar complaints.
According to an official press release, patients can pursue legal action against doctors and hospitals under section 12 of the Consumer Protection Act, 1986 by filing complaints with the District Consumer Disputes Redressal Forum.
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Complaints may also be lodged through the State Consumer Help line 044- 28592828 over phone or complaints may be registered in the online consumer complaints system at www.consumer.tn.gov.in, the release added.