The writer’s suggestion to transfer some financial tasks such as the Pradhan Mantri Suraksha Bima Yojana, Atal Pension Yojana and Jan Dhan Yojana to India Post (“ >Maximising the post office ”, May 29 ) is quite justified. It is a fact that the day-to-day operations and competitiveness of public sector banks are affected because of these schemes. In the pressure to meet social goals, customer needs are taking a back seat. India Post, with its vast network, can handle these financial tasks, provided its personnel are properly trained. If need be, the services of retired bank/insurance employees can be utilised as agents in post offices thus harnessing the potential of the network.
K.M.K. Murthy,
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