In the wake of concerns over private agencies levying additional parking charges above the stipulated rates, commuters can register complaints via the Greater Chennai Corporation’s (GCC) helpline at 1913 or on the civic body’s social media handle on the X platform - @chennaicorp, the GCC stated in a press release on Sunday, November 26, 2023.
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Alternatively, complaints can be filed at the nearest police station as well. The Greater Chennai Corporation, as part of the Smart City Mission’s special project, implemented parking management, through a public-private-participation (PPP) model.
Approved parking fees stand at ₹20 per hour for four-wheelers and ₹5 per hour for two-wheelers at the multi-level parking in T. Nagar. Notably, special charges of ₹60 per hour for four-wheelers and ₹15 per hour for 2-wheelers apply in Pondy Bazaar.
Instances of fees exceeding permissible limits prompted the Corporation to encourage the public to file complaints, the release stated. The GCC operates parking services across zones including Anna Nagar, Teynampet, and Kodambakkam and maintains 5,000 parking slots.