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Railways launches portal to identify weak areas

May 01, 2018 11:26 pm | Updated 11:26 pm IST - CHENNAI

Inspection reports, grievances of passengers to be updated online

The Ministry of Railways has launched an e-inspection software, a mobile app and a web portal to eliminate paper-based reporting of various inspections and passenger grievance redress system.

The e-inspection module will enable railway officers deployed on footplate (travel in locomotive of trains for short distances), level-crossing, per-departure, on board and station inspections to upload their reports online.

The digital platform will serve as a tool for Management Information System to generate periodic reports on various aspects of sections, stations and trains.

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Massive network

The Railway Board has generated 3,300 user names and passwords for officers across the network and designated the Senior Electronic Data Processing Manager in each division as the ‘admin’ of the system to ensure that the master data is entered as per the specification and given time-frame.

The e-inspection software and mobile application were developed by the Delhi Division under the direct supervision of the Transformation Cell of the Indian Railways.

“The relevant data from January 1, 2018 is being fed in the e-module. The overall statistics will help in identifying the weak areas both in train operations and passenger services. By collating the data at the national level, the Railway Board can assess the shortcomings and analyse the means to rectify them while taking policy decisions,” a railway officer said.

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