The busting of the fake call centre at Sanpada on September 19 has lead the Navi Mumbai police to another fake call centre in Kolkata.
During the course of investigations, the Central unit of the Navi Mumbai Crime Branch found a script that is generally used to train call centre employees.
As per the script, employees introduce themselves as federal officers and tell their American customer that he or she is booked in a drug peddling or money laundering case, and will soon would be arrested by the police.
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And in case they want to evade arrest, they will have to pay some amount. One of the accused, Mohammad Sajid Mohammad Junaid Shaikh (29), revealed that the script was given to him by his friend from Kolkata who also works in a call centre there, senior police inspector Nivrutti Kolhatkar from the Central unit said.
“A police team left for Kolkata and busted the call centre along with the Kolkata police. The accused is still at large and our team is still there,” Mr. Kolhatkar said.
The accused arrested in the Sanapada call centre are suspected to have dealt in close to $7,000. They functioned from office number 803 of Elora Fista Tower at Sector 11 under the name of Concierge Health Service. The main accused, Murtuza Akhtar Motarvala (30), who has been arrested, had started a namesake company in the U.S. under the name of Concierge Global Service.
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Mr. Motarvala was earlier employed with a call centre in Belapur from where he had collected the database of Americans. He then started a company in the U.S. for a local address and set up a call centre along with four others at Sanpada.