State Bank of India held a home loan customer connect meeting here on Friday to reiterate that the bank was always at their service.
SBI assistant general managers Haritha Purnima (region-I) and Sekhar Rao (home loan sales team) attended.
Retail assets central processing centre (RACPC)-1 AGM Ch. Narayana Rao in the inaugural address thanked the customers for patronising the bank for a long time and emphasised that for fast and quick sanction of home loans, they were working till late hours.
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Ms. Purnima clarified the doubts raised by customers. She explained about the home top-up loan and informed about the discounts offered by the bank in documentation and processing charges during the festival season.
Mr. Sekhar said they had formed exclusive sales team consisting of experienced staff for taking the bank products to the doorsteps of customers.
The customers, who attended the meeting, shared their experiences with the bank and made certain suggestions on how to improve their service.
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Among others, chief manager (maintenance) K.N.V. Surendra, CM (sanctions) Basheera Begum and other managers Nageswara Rao, Ramana Rao, Sai Prasad and Swati were present.