Water bills above Rs. 25,000 to be scrutinised

The Delhi Jal Board (DJB) has decided to scrutinise residential water bills of Rs. 25,000 and above before dispatching those so as to prevent inaccurate billing and redressing consumer grievances.

“Pre-scrutiny will be done if the bill is of excessive amount or if water consumption has shown abnormal increase. All bills of Rs 25,000 and above will be scrutinised and rechecked by the officials before they are dispatched to consumers,” said a senior DJB officer.

Also, the billing staff has been directed to re-check and show the bill reading to the consumers in cases where the monthly consumption is found to have increased by 300 per cent or more.— PTI