It’s a little after noon and the sun beats down harsh. As the serpentine queue of autorickshaws at Simis Fuels, off the National Highway at Muttathara, lengthens, a smiling Deepa S, a staff member, greets customers with a tray full of tumblers of
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For the past three months, customers arriving at the petrol pump have been getting a chance to not just refuel vehicles but also to quench their thirst free of cost thanks to the staff and manager of the outlet. “Earlier, we were serving soft drinks, but shifted to buttermilk on popular demand when the mercury started rising. We have been offering the thirst-buster to all customers and passengers irrespective of their vehicles,” says Satheesh Kumar S, manager.
Satheesh says the management was “happy” to give the go-ahead when he suggested the idea. “This is one of the few petrol pumps in the city to have LPG facility, and so, often, you can find long queues. We felt that serving customers something that’ll help them relax would be the least we could do,” he adds.
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The management has employed a person-in-charge for preparation of the drink. Around 30 packets of curd and four bubble top cans are brought in daily for the purpose. “Salt, crushed ginger, curry leaves, green chilli and coriander leaves are also added to the buttermilk,” says Satheesh with a smile, adding that they source cans with filtered water to make the buttermilk.
The service goes on for a couple of hours starting around 12 pm as the day gets hotter, while customers are served black tea from 5 pm. Satheesh insists that it’s not going to be a succour just for the summer as the fuel station plans to continue the favour due to the “warm reception” from customers. Like Baiju Ousep, an auto driver from Valiathura, who often swings by for LPG refill. “This comes as a big relief, especially on hot days when we don’t get the time to stop for lunch during back-to-back rides,” he says, pausing to take a sip of the refreshing sambharam .