Every year, dozens of books are written about how to succeed in the workplace or how to get hired by the top corporations, and many of these books race their way into the non-fiction bestseller lists. These books feed our anxieties about our own success, our doubts about which routes to take and what we need to do as we move along a chosen path. Most juggle the same themes and present them in different combinations, and we take the formula that seems to work for us at a particular time. They talk about domain knowledge (a good grasp of our subject), problem-solving and analytical abilities, communication skills, and leadership qualities, among other things. But the book Work Rules! by Laszlo Bock, Google’s head of People Operations (Google-speak for Human Resources), mentions one other factor that makes one a promising candidate — intellectual humility.
We all know what humility is — the acceptance of human limitations, the sense that we are not, and can never be, perfect. Intellectual humility, similarly, is about the acceptance of the limitations of one’s own knowledge, and the willingness to learn from others. To paraphrase Bock, it is also about not attributing success solely to one’s own brilliance, and failure to others’ stupidity. Many scholars who have studied this characteristic say that someone who is intellectually humble is a better learner, because she/he is always curious and willing to ask questions and seek further explanation. In other words, being intellectually humble means you are conscious that there is so much more to learn than you may have been exposed to so far.
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At the same time, it does not mean that you are uncertain or doubtful about everything. Paul and others say that it is about holding on to a belief or an idea with “as much firmness as the thing demands.” There are certain things that you can be very firm about — such as the number of vertebrae in the spinal column, or the name of the editor of a particular newspaper. But there are other things for which knowledge is constantly evolving through a process of questioning, answering, examining the answer, and then questioning again. And there are others where perspective or viewpoint makes all the difference — someone who has experienced something would have insights that another person may not.
The value of intellectual humility is best seen in team work, or in addressing problems that demand complex and multi-disciplinary solutions. It allows you to listen to different points of view, respect others’ expertise and knowledge, and recognise the gaps in your own, so that you can work together to arrive at that solution.
How do we cultivate intellectual humility? Is it at all possible? In a culture that places a premium on “being right,” how do we get comfortable with the idea that we can be wrong, or, more appropriately, that being right draws on more knowledge than it is possible for one person to have at any given point? Clearly, it is not easy, particularly because of the competitive nature of so much of our education — we are constantly focused on proving that we know more and know it better than our peers. Instead, what if we told ourselves that it is really about understanding concepts rather than performing to a certain standard? That would remove the competitive pressure and allow us instead to focus on learning rather than doing. Suppose we told ourselves that it is about addressing the problem rather than proving we are correct? Then we focus on the solution rather than our contribution to it. Of course, if we have examples of such an attitude, it makes all the difference — so a teacher who is not afraid of making mistakes, in fact one who acknowledges the mistake and discusses it, is a good example of intellectual humility.
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It is a challenge to try to develop a characteristic that is valued in the workplace but not really in the classroom. But then, so much of our journey outside school and college ends up being a process of unlearning the attitudes we have unconsciously acquired. Knowing this, maybe we can start that process a little earlier?
The author teaches at the University of Hyderabad and edits Teacher Plus. Email: usha.bpgll@gmail.com