Even as two major online food delivery platforms viz. Zomato and Swiggy recently laid off employees due to impact of COVID-19 outbreak on business, a new survey has found that 65% of the respondents will not order restaurant food for delivery at least for the next 30 days.
According to the survey by Local Circles, which saw participation from 14,347 individuals, 16% respondents said they will order food 1-2 times via food delivery apps in the next 30 days, 6% said they will do so 3-4 times, and 3% will be ordering more than four times. While 10% respondents were unsure of what they will do, 65% said they will not order restaurant food for delivery.
“This means that 25% citizens will order restaurant food once or more via food delivery apps in the next 30 days, and these numbers will likely increase with time,” the survey said.
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Additionally, majority 87% respondents said they do not want to visit a restaurant in the next 30 days due to the fear of catching the virus while 61% were also reluctant to spend on eating out.
Asked if they will be visiting their favourite restaurant in the area or city once the government permits, 74% respondents answered in the negative. “38% said they feared catching the virus from restaurant staff, other visitors or via food, while 12% said they do not want to spend on eating out right now. 49% said both of these apply to them for not wanting to visit a restaurant,” the survey added.
As per industry estimates, while the dine-in restaurant business has been zero due to the lockdown, food delivery orders have also plummeted by almost 90%. The Federation of Hotel and Restaurant Associations of India estimates that almost 70% of hotels and restaurants in India might close down in the next 30-45 days.
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