GoAir on Monday cancelled several domestic flights on its network owing to multiple factors that affected the flight duty time restrictions of its crew. The airline attributed the factors ranging from weather, poor visibility to the anti-Citizen Amendment Act (CAA) protests across the country.
While GoAir declined to cite an exact number, airline officials said it was 18 cencellations.
Officials said Delhi, Mumbai, Bengaluru, Kolkata and Patna were among the airports affected.
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While passengers of G8-257 from Guwahati to Delhi had to suffer a two-hour delay, passengers of G8-209 from Delhi to Jammu saw their flight cancelled at the last minute.
Sunny Raghuvanshi, a passenger, said his flight G8-424 from Hyderabad to Delhi on Tuesday had been cancelled. Taking to Twitter, Mr. Raghuvanshi claimed that the airline call centre had been unresponsive for the past three days and that eventually he had to go to the airport and took an alternative flight at 5.35 a.m.
Passengers said that the Lucknow-Delhi G8-188 and Delhi-Kolkata G8-2511/762 for December 27 had also been cancelled. Officials indicated that it would take the airline a few days for operations to fall back in order. “Alternate flight arrangements are being explored to minimise the impact. Free cancellation and re-booking options have been offered to all those affected,” the airline spokesperson informed said.
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On Thursday, Indigo cancelled 19 flights from Delhi as road traffic disruption in Delhi affected the availability of its crew, officials said. “Due to traffic restrictions and to accommodate passengers reaching late to the airport, we have rescheduled and curtailed our schedule in and out of Delhi by approximately 20 departures,” IndiGo said in a statement, adding that this accounted for about 10% of its total flights out of Delhi.