Airtel customers will now have to pay extra if they are making calls on Skype, Viber or other apps using their mobile data packs as the operator has decided to charge standard data rates for making voice calls over internet.
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The Voice over Internet Protocol (VoIP) data will be charged separately and would not be part of the existing data packs.
“All internet/data packs or plans [through which customer can avail discounted rates] shall only be valid for internet browsing and will exclude VoIP [both incoming/ outgoing]. VoIP over data connectivity would be charged at standard data rates of 4p/10 KB [3G service] and 10p/10 KB [2G service],” Airtel said on its website.
This is the first time in the country that any mobile operator is charging separately for VoIP data.
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“We have made some revisions in the composition of our data packs, and will offer VoIP connectivity through an independent pack that will be launched shortly. Our customers can continue enjoying voice calls over data connectivity by opting for this VoIP pack, or simply use VoIP services on pay-as-you-go basis,” Airtel said in a statement.
Mobile operators have long been demanding the over the top (OTT) players like WhatsApp, Line, Skype among others should be brought under regulation.