The Telecom Regulatory Authority of India (TRAI) on Thursday said it will come out with recommendations on call drops and compensation to consumers by mid-October. It has already floated a Consultation Paper in the regard.
“We have sought comments from operators till September 21 and counter comments by September 28 after which there will be an open house discussion. I expect that by October 10-15, we will give the final recommendations in this regard,” TRAI chairman R.S. Sharma said.
Mr. Sharma said tests will be conducted in Delhi and Mumbai to determine if there is any improvement in services provided by operators.
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If situation does not improve, the regulator “will cross the bridge” to check the problem, he added.
He also said that within a couple of weeks, TRAI will come out with an information paper that will bring out the quality of service of calls, specifically in Delhi and Mumbai.