TAMIL NADU

RPF help line

CHENNAI, OCT. 11. A help line has been opened by the Railway Protection Force (RPF) in Chennai and commuters/passengers can contact the help line whenever they encounter any problem while travelling in trains/EMUs (Electrical Multiple Units).

The help line (telephone no 2535 3999) is being manned by women RPF constables who will take immediate steps on receipt of complaints, the Senior Security Commissioner, Chennai Division, G.M. Eswar Rao, told newsmen here today.

Complaints on eve-teasing and unauthorised travelling by men in women compartments could be brought to the notice of the help line on which swift action would be taken.

On biscuit bandits, Mr. Rao said joint teams had been formed with the RPF of other zones to keep a vigil in all major trains. Appealing to passengers not to accept eatables from strangers while travelling in trains, he said that the biscuit bandits were operating throughout India with their headquarters in Howrah. Most of the biscuit bandit cases reported in Southern Railway happened in stations beyond the zone's jurisdiction.

After the recent amendment to the RPF Act, escorts were being provided in all major express/mail trains and in suburban trains. The RPF had booked 4,500 cases of trespass and 6,200 cases of unauthorised vending in trains. Though heavy fine was collected from unauthorised vendors they continued to operate after paying the fine.

Recently, the RPF seized rails worth .Rs 3.5 lakhs allegedly sold to a private trader by a railway section engineer, he added.

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