NEW DELHI

Hit or miss….

As a regular listener of “Delhi’s No.1 Hit Music Radio Hit 95 FM” since the day it was launched, and a fairly regular caller on air, to say I am disappointed would be an understatement.

I always liked the station for being the only one here that plays English hits non-stop. The contests it offers are also fun and the prizes attractive. In 2006, I took part in one such contest and the prize was couriered to me within three weeks.

This Valentine’s, I took part in another contest and was told by RJ Keerti on air that I had won a Nestle Kit Kat gift hamper, and that it would be delivered to me “soon”.

Soon?

April is here but I have still not received anything from Hit 95 FM.

I called Keerti up several times and confirmed my postal address, too, but I always got the same reply: "I don’t know, sometimes these things get lost, I’ll get back to you…."

I wonder when he plans to “get back” -- next Valentine’s maybe?

I have decided, in sheer disgust, never to listen to this station again or buy their claims of “cool prizes” for contests.

They have lost a loyal listener as far as I am concerned.

If they have any integrity, they will send me the prize I rightfully won when they see this.

Nandini Swaminathan,

A-36/20, Phase 1, DLF City, Gurgaon, Haryana – 122 002.

Trouble in the air

I travelled by Kingfisher Airlines from Delhi to Lucknow recently. The scheduled take-off time was 7-55 a.m. but the passengers were informed by the Captain that only one runway at the airport was in use and there were four flights before ours waiting to take off, so it would take another 15 minutes for us to take off.

I needed to go to the washroom but the air hostess on duty would not allow me do so.

I spoke to the Captain, but he too refused. It was only after much argument and persuasion that they relented to my utter relief.

But why should this be so?

I request all airlines on humanitarian grounds to instruct their staff to relax the rules regarding use of washroom by passengers in desperate need.

Aditya Ghildyal,

House No.161, Sector 29, Noida - 201 301.

Why the police?

The media, the common man and everyone else have always cursed the police force for many of the ills and wrongs prevailing around us. I have been in Bareilly for the past one year and have seen eight SSPs get transferred in just about ten months.

I would rate some of them among the finest IPS officers the country would ever have in terms of integrity, discipline and efficiency.

Yet such officers get transferred so very frequently because they choose to work for the people and not for political parties.

Can nothing be done about this?

Is there no one to pause and ponder what happens to the families of these officers? How badly their children suffer because of having to shift from one school to the other and from one city to the other in a single year?

If urgent steps are not taken to check this trend, an already politicised force might soon be working for the ruling parties of the day alone.

Arpan K. Dixit,

House No.12, Pushpanjali Colony, Rajendra Nagar, Bareilly, Uttar Pradesh.

Hello, Sify….

I have a Sify broadband connection in my name, shammyjc. On March 30, when I logged into the Internet, a message popped up saying my current balance was low.

I renewed my connection for Rs.281 that very day with my credit card to avoid any trouble.

After renewal, I had a balance of Rs.230 in my account.

However, when I logged in the very next day, I again received a message saying my balance was low!

This was shocking because my account details did not indicate anything like that and my renewal info also showed that the account had been renewed on March 30 and was valid up to April 17.

When I called Customer Care, they said they would get the problem fixed “within 12 hours”. Twelve hours!

One does not expect such delayed service from a company as big as Sify. The problem forced me to depend on cyber cafes for important work that I had to do through the Internet.

This is the second time such a thing has happened to me in less than a year.

Not again, I hope?

Shammy J. C.,

Assistant Manager, South Indian Bank, Mayur Vihar Phase 1, Delhi – 110 091.

Railways’ ways

Former Indian Airlines CMD Vishwapati Trivedi in his letter of December 12, 2007, addressed to the Union Civil Aviation Ministry has revealed shocking information under the Right To Information Act: the Chairman-cum-Managing Director of Indian Airlines (now merged with Air India) is entitled to princely facilities like unlimited free passes for his entire family where the definition of “family” is extended to include brothers, sisters, daughters-in-law and sons-in-law apart from spouse, children and parents.

Mr. Trivedi while justifying his 121 free family passes of the public sector airline has revealed that a similar facility is enjoyed by the Chairman of the Railway Board.

It is difficult to figure out what benefit Indian Airlines or Indian Railways get by giving such freebies for their vast extended families.

The Union Civil Aviation Ministry should not only abolish such and other undesired expenses for personal benefits of the CMDs of public sector airlines, it should also question board members passing such anti-public resolutions benefiting their CMDs.

Subhash C. Agrawal

1775 Kucha Lattushah, Dariba, Chandni Chowk, Delhi – 110 006.

Nokia connecting?

I bought a Nokia 2505 from Reliance in Delhi on January 19. On February 4, it developed a problem. On approaching Nokia Care, the set was repaired under Job Sheet No. 472434038/080206/28.

On March 6, the same problem re-appeared in the handset and it was repaired once again by Nokia Care (Job Sheet No. 472434038/080308/5).

On March 16, the same problem got detected for the third time!

After sending some e-mails to Nokia Care and Reliance, the phone has again been taken away for repairs (Job Sheet No. 472434038/080329/10).

I am a 77-year-old who needs a reliable phone for emergency use but because of my faulty mobile I have had to face a lot of trouble in the past two months. I just hope Nokia now replaces my defective phone with a new one to at least maintain its reputation if nothing else.

R. S. K. Ratnam,

D-3/ 3602, Vasant Kunj, New Delhi – 110 070.

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