DIAL not allowing MTNL to start services at T3

With Delhi International Airport Ltd. (DIAL) not allowing Mahanagar Telephone Nigam Ltd. (MTNL) to start its operations at the newly-constructed terminal T3 due to some “financial issues” between the two, airline and other allied companies besides mobile users are facing connectivity problems at the airport.

“Although MTNL has been ready with its services at T3 much before the commissioning of the new terminal, DIAL have not allowed MTNL to provide telecom services to its customers at the new terminal insisting for sizeable one-time and recurring payments to them before the services could be extended/shifted to T3,” the state-owned telecom firm said in a statement. As a result, while curtailed mobile services of MTNL are available at the terminal, it has been unable to offer landline and data services to companies and various government agencies.

Terming some of DIAL's conditions, particularly the revenue sharing one, as “bizarre”, a senior MTNL official closely engaged in the entire issue said they had extended infrastructure for provision of telecom services at T3. However, DIAL has not permitted MTNL to provide telecom services to its existing customers, neither is it extending MTNL's services through their wiring infrastructure in the building. “As a result, those companies wanting to shift from old terminal to new terminal are in a fix as they have no connectivity. Though they want to retain their old MTNL numbers which is widely circulated, we are unable to give them the service as we have so far not been allowed to shift our 450-off data circuits from old terminal to the new one,” the official said.

MTNL has been writing to DIAL officials on the issue but to no avail. “DIAL has been asking for exorbitant one-time payments in crores of rupees in terms of non-refundable infrastructure fee, security deposit, etc. If accepted, our operations at the airport will become financially unviable,” the official said.

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