Clarification on phone bills

THIRUVANANTHAPURAM Aug. 26. The Bharat Sanchar Nigam Ltd. (BSNL) said that it was forced to issue three months' telephone bills to some subscribers in August in order to synchronise billing schedules in the wake of tariff changes.

This has been the practice in the past too, whenever there were tariff changes, a press release issued by the office of the Chief General Manager, Telecom, said.

However, the area General Managers were empowered to allow time for payment of bills in such cases, it said.

The BSNL was forced to defer the scheduled bimonthly bill of June, as there was a stay order on new tariffs from the Kerala High Court. All subscribers falling in this schedule were hence issued a bill only for a month (April) and they were also intimated that their next bill would include charges for three months -- May, June and July, the release said.

It said the stay was vacated by the High Court on June 23. The bills were issued for those subscribers in the July schedule on July 7 and this included the charges for May and June. Hence there was no basis in the arguments that BSNL had delayed issuing the bill even after the stay was vacated, the release said.

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