`Awatar' to make KSRTC passengers job easy

Special Correspondent

Bangalore: Long distance passengers need not go to the Kempe Gowda or other bus stations in the city to book their bus tickets and perhaps go disappointed because no seats are available.

By January, the Karnataka State Road Transport Corporation (KSRTC) will haveintroduced "Awatar", its online reservation system. This means you can even book a bus ticket from your home computer or from an Internet parlour.

Venu Myneni, Chief Executive Officer and President of Radiant Solutions, who helped KSRTC design the system, said: "KSRTC can even brand its web portal and use it to reach more people to promote its services."

The system, developed by Radiant, will help passengers find out more than seat availability on long distance buses. They can check arrival and departure information, cancellations and wait-listed seats status. The corporation can even deliver the information through mobile phones, palmtops, through web notifications or email.

KSRTC will benefit because it can integrate the system with sub-systems such as those for accounting, ticket inventory and even manual ticketing counters. Data on bus schedules and passenger load, required by officers and clerks at bus stations, can also be readily accessed. The attached accounting system will consolidate financial transactions on a daily basis and provide suitable interfaces to the finance and accounting subsystems and depot accounting systems.

An added facility for passengers will be instant cancellation, modification and postponement without having to rush to a bus station or franchisee. The corporation will be able to simultaneously modify its data.

With links to real time geographical information systems, KSRTC will be able to inform passengers about any delay or cancellation of bus services. "Awatar is integrated to the corporation's GPS system and conforms to various data standards. It will adopt as much of the `open travel alliance' specifications as possible. It will have wireless interface to provide services on mobile devices. All these facilities make it a first for any State transport undertaking in the country," Mr. Myneni added.