Real estate is a real problem for scores of investors

The buyers are made to run around to get justice after investing their savings

If you are planning to buy your dream home in the city, beware. Getting that home loan sanctioned may not be the only battle you may fight. Many who have invested their life's savings on sites and apartments in the city are now running from pillar to post to get justice.

Numerous cases have been lodged with the Fourth Additional District Consumer Disputes Redressal Forum, Bangalore, against Vyalikaval House Building Cooperative Society Ltd and Ittina Properties Private Ltd over the past few years.

Sources in the consumer court told The Hindu that the case involving Ittina Properties has been dragging on for four years with exemptions under one pretext or the other.

The Vyalikaval society, against which there have been complaints of not refunding money despite not allotting sites, has never appeared before the Redressal Forum because it does not have a representative yet: the society has been saying its is yet to elect a secretary who will represent it. Manu Ittina, non-fulltime director of Ittina Properties, said the 30-odd complaints against it were due to delayed possession.

‘Delay compensated'

He attributed the delay in the handing over of Ittina Mahavir apartments in Electronics City, to the death of his father and managing director, Ittina Mahabaleswarappa, in December 2009.

“My father was ailing for most part of the year. After he passed away, my sister and I had to get things back on track. That is why there was a delay in handing over the apartments,” he said.

He added that the delay had originally affected more than 300 customers but the company had compensated them with a 15 to 20 per cent discount. In some cases, Ittina had challenged the orders and won some of them.

At present, there were only about 30 complaints but as the sale deed was executed, the Consumer Court was not the right place for customers to approach. “We are trying to settle as many cases as possible amicably out of court. But some of them are asking for unreasonable waivers as compensation,” Mr. Ittina said.

Uncooperative police

However, it is not just the accused who are under fire from the court.

D. Krishnappa, President, Consumer Grievances Redressal Forum, alleged that the police were not arresting the secretary of the Vyalikaval society.

“The complaint has been converted into a criminal case. But the police have been saying that the accused is reported to be absconding for the past four years. And we too are unable to initiate any action,” he said.

  • Many complaints against Vyalikaval House Building Cooperative Society and Ittina Properties
  • Consumer forum president says the police have not arrested Vyalikaval society secretary

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