ANDHRA PRADESH

Hi-tech trunk booking system commissioned

Staff Reporter

VIJAYAWADA: A new automatic trunk booking system for making STD and ISD calls was commissioned by the Bharat Sanchar Nigam Limited (BSNL) here on Saturday.

The new IVRS-based system was made available for customers of nine coastal districts -- Krishna, Guntur, Khammam, Prakasam, West Godavari, East Godavari, Visakhapatnam, Vizianagaram and Srikakulam. ATB system replaced the old method of booking trunk calls manually.

From now on, all the customers can book trunk calls through the ATB at Vijayawada.

The procedure for booking STD calls was that one would have to dial `180' for trunk booking and `181' for trunk enquiry. Then, the customers would be prompted by IVRS system and they would be requested to follow instructions prompted by IVRS system.

The procedure for booking ISD calls was that one would have to dial `186' for trunk booking and `187' for trunk enquiry. Then the customers would be prompted by IVRS system and they would be requested to follow instructions prompted by IVRS system.

Under the new system, there would be no priorities like `lightning', `urgent' and `ordinary' calls. All the calls would be responded within two minutes at normal rates.

Speaking after the commissioning of the new service, the General Manager, Telecom District, C.K. Radhakrishnan, requested the customers to avail themselves of the facility.

The customers may contact `1991' (customer information centre) for any clarification.

New services

Meanwhile, the BSNL, Vijayawada, announced two new tariff plans -- plan 100 and plan 799 -- for its WLL mobile `Tarang' service.

These plans would be applicable to the customers of Vijayawada city only.

The activation charge for plan-100 was Rs. 500 and refundable security deposit amounting to Rs. 1,000 for local + `95'; Rs. 2,000 for local + STD; and Rs. 3,000 for local + STD + ISD.

The monthly rental would be Rs. 100 and pulse rate 90 seconds.

There would be no activation charge for plan-799 and security deposit as in the case of plan-100.

The monthly rental would be Rs. 799 and pulse rate 90 seconds. There would be unlimited local calls only on BSNL networks excluding cellular networks of BSNL and others.

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