FAST and `courteous' at RTA office

HYDERABAD DEC. 25. The Regional Transport Authority (RTA), Hyderabad, has achieved a growth of 15 per cent over last year in revenue collection, by collecting Rs. 97 crores so far, as against a target of Rs. 116 crores for the financial year 2002- 2003.

Improvement of services, enforcement, revenue collection and slashing of the processing time for each of the 63 different services it offers, are the focus areas of the Regional Transport Authority-Hyderabad (RTA). Making full use of technology, it is all set to forge ahead in the New Year, said the Joint Transport Commissioner, C.L.N. Gandhi.

The services offered by the department are divided into four categories -- issue of driving licences, registration of vehicles, acceptance of tax remittances and issue of fitness certificates for all types of vehicles.

Connectivity established between all the 37 RTA offices in the State has led to a reduction in time of transaction.

Among the new methods introduced in the Hyderabad region are videographing of driving test at the five zonal offices located at Somajiguda (Central Zone), Trimulgherry (North), Moosarambagh, Malakpet (East), Kishanbagh, Bahadurpura (South) and Mehdipatnam (East).

``The videography of the driving tests has been taken up to usher in transparency to the system'', said Mr. Gandhi. Any candidate can go for appeal over the order of the Motor Vehicles Inspector within 30 days to the Joint Transport Commissioner, who will then pass the final order after scrutinising the recording of the test.

On the pollution check front, he said the region had introduced five mobile task force vehicles with effect from August 17, 2002. Five more are being run by private agencies.

The thrust area of the task forces is on spreading awareness, rather than just enforcement.

These apart, there are 98 private vans, all upgraded with computerised pollution check systems. "So far, 9.68 lakhs of the 13 lakh vehicles in the twin cities have been covered and they all have Pollution Under Check certificates. We will achieve 100 per cent by April, 2003'', Mr. Gandhi said.

``The FAST (Fully Automated Services of Transport Department) Centre at the RTA's Central Zone office is increasingly becoming a hub of activity and making strides in efficiency and courtesy,'' said Mr. Gandhi.

Any work as far as licensing is concerned, can be done at any counter of the ground floor, while all works concerning registration is being carried on in the second floor.

Starting December 25, all life-tax payments for personalised vehicles are being accepted only at the 36 e-Seva centres in the twin cities.

All vehicle dealers have to go through e-Seva centres for paying tax for temporary registration. This will leave the department's counters free for other works.