ANDHRA PRADESH

IT-enabled complaint handling system favoured

Lost in thought: Chief Central Vigilance Commissioner Pratyush Sinha listening to suggestions made by CEOs of public sector units on improving vigilance work in organisations at the Vigilance Study Circle in Hyderabad on Saturday.

Lost in thought: Chief Central Vigilance Commissioner Pratyush Sinha listening to suggestions made by CEOs of public sector units on improving vigilance work in organisations at the Vigilance Study Circle in Hyderabad on Saturday.   | Photo Credit: — Photo: Mohd. Yousuf

Vigilance Commissioner’s method for tackling corruption

Hyderabad: Central Vigilance Commissioner Pratyush Sinha has favoured an Information Technology-enabled complaint handling system that would ensure efficient management of complaints and response.

“Complaints handling system is a vital part of effective vigilance administration,” Mr. Sinha said participating in the fourth anniversary celebrations of Vigilance Study Circle, Hyderabad here on Saturday.

Toll-free number

The Government undertakings and banks should put in place an IT-based system.

He said such a system should not only give the status of public complaints on a progressive basis but also have the facility of a toll-free number so that the citizen could access the information more easily.

Mr. Sinha said the idea is to eliminate any scope of corruption in public dealing through technology.

He said the commission has been stressing e-procurement in the contracts both in private and public sectors. Vigilance Study Circle vice-president N.V. Rajasekhar and Study circle advisor V. Manjula were present.

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