Visiting a near one when in hospital is a part of our culture. It can bring emotional support to the person who is unwell that can help in the recovery process. But like any other space, there is an etiquette to be followed in hospitals. This makes sure that we don’t disturb anyone else around us and helps in the smooth functioning of the hospital. Dr Ananth Mohan Pai, Medical Superintendent, Fortis Malar Hospital Chennai and Dr V Booma, Professor of Paediatrics, Coimbatore Medical College, suggest a few good manners.
Follow hospital rules
Most hospitals have a fixed visitation time. Keep to it. People who are unwell need rest for recovery, so visit them only if you are sure that you can have a positive impact. Make sure you park your vehicle in the designated parking space and that the path is free.
Avoid the ‘accessories’
People often walk in with bags of food for the caretaker and flowers for the person who is unwell. Your loved one will probably be on a prescribed diet, mostly provided by the hospital. For example, bringing fruit juice or tender coconut for a person suffering from a kidney ailment will not help. Flowers have pollen and pesticides which may cause the person to get sicker!
Do ask what they need
When you are visiting, check with the caregiver if it is okay to come, and if they need anything. Sometimes, they may need help with simple things like fetching clothes or buying medicines.
Be healthy and clean
Do not visit if you’re not well, as this can spread your infection to the person who’s sick or other caregivers. Avoid sitting on the bed of the patient and wash your hands before and after your visit. Do not touch or tamper with any medical equipment.
Understand that the hospital is a public place
Avoid shouting and talking loudly, and put your phone on silent. Keep your voice low if you must take a call, and speak in an outdoor area. Loud sounds can be irritating not just for those admitted, but also for medical professionals who are trying to concentrate on their work.
Skip group visits
This can be disturbing for everyone, including people your friend or relative may be sharing the room with.
Respect the privacy and opinions of the patient
Knock before you enter the room, and keep your visit short. Step out when the doctor visits to check on the patient, unless you are asked to stay by the patient. Give them room to discuss and understand the situation.
Be optimistic and do not spread false information
A positive attitude is important, no matter what the outcome. Avoid giving your opinion on the treatment or suggesting medical practices when you visit, even if you are a doctor yourself.
Give preference to immediate family
When visiting, you may just drive a close relative to the hospital; you don’t necessarily have to show that you’re there, unless the person asks for you. If a decision has to be taken at a time of grief, give the immediate family the space.
