With the digital payment space growing manifold in India, Microsoft is launching digital payments services in its enterprise social network app “Kaizala”.
Payment integration — via third party mobile payment infrastructure — with “Kaizala” will enable users to quickly send or receive money without having to leave the Kaizala mobile application.
“Customers have been asking about adding the payment functionality in Kaizala to complete the work flow. We are going to very soon integrate digital payment facility in the app,” said Rajiv Kumar, Corporate Vice President, Office Product Group, Microsoft India.
“The integration will take care of payments from wallet to wallet, bank to bank, credit card to bank and vice versa. It is very much customer-driven and address all stakeholders in the value chain,” Kumar added.
With “Kaizala” which has over one million users in India, users will have the option to make peer to peer payments in one to one and group chats.
“Kaizala” which wa launched in 2017 is now also synced with Microsoft’s fast-selling desktop product Office 365.
Upping the ante, Microsoft has brought in “Kaizala” and “Kaizala Pro” — mobile-first products to help businesses connect with people inside and outside the organisations, and coordinate tasks across the value chain.
“Kaizala” comes at a time when businesses and Small and Medium Enterprises (SMEs) are becoming more dispersed in the country and connecting with teams and partners gets equally crucial, especially in areas with poor Internet connectivity.
It has seen significant adoption among YES Bank, Apollo Telemedicine, United Phosphorous Limited and Kendriya Vidyalaya Sangathan, among others.
At the government level, more than 30 departments with over 70,000 workers in the Andhra Pradesh government are using “Kaizala” for real-time governance and day-to-day work.
